TITLE: Regional Head of Company & Know-how Alternatives (BTS) WCA


Locale: Regional Business office in Senegal or Any country in which SCI has an place of work in WCA

Grade: TBC

Deal Duration: Everlasting

Youngster Safeguarding

Degree 3: the submit holder will have make contact with with youngsters and/or youthful people both regularly (e.g. at the time a week or far more) or intensively (e.g. 4 times in a person thirty day period or additional or right away) mainly because they work region packages or are visiting country packages or because they are accountable for employing the law enforcement checking/vetting procedure workers.

Position Intent:

The purpose holder is accountable for primary and driving the shipping and delivery of technologies expert services, business solutions and setting direction to all subject/state office environment IT staff members and act as the essential link amongst the locations and their nations around the world and the centre. The function holder will also act as the principal Technological know-how Company Associate and position of get in touch with for the Regional Director and senior management staff together with the State Directors in just the area to produce large high quality programmes for small children. The job holder is accountable as portion of the Worldwide IT Functions crew to make certain the operation of all SCI IT products and services consumed in the region while making certain all Regional and State Workplaces comply with IT Specifications, Procedures and Strategies as laid out in the SCI High-quality Framework. Supporting Transformation and Undertaking Supply group to help implement any new IT jobs into international locations within the region. In the party of a key humanitarian unexpected emergency, the job holder will be expected to operate outside the house the typical purpose profile and be ready to fluctuate doing the job several hours appropriately.

SCOPE OF Position:

Reports to: Director of IT Worldwide Functions

Proportions: West & Central Africa (WCA) consisting of 9 nations around the world in West and Central Africa with an believed 3000 staff in the area. In the function of a key humanitarian unexpected emergency, the position holder will be envisioned to perform outdoors the typical part profile and be equipped to change operating several hours accordingly. The scope of the purpose contains:

  • To be certain all CO’s produce protected, safe and successful IT products and services.
  • Assure products and services are complaint with COOM, use ideal escalation to CO/RO and Centre IT management where demanded to attain compliance.
  • Working with the World wide IT Leadership in other places to offer reputable, scalable IT solutions to all SCI countries & users that take in shared service to agreed criteria.
  • Ensuring degree 1 and 2 guidance and maintenance of all operational techniques are delivered to SLAs and KPIs to the nations like consumer IT devices this kind of as laptops and cell telephones.
  • Technological know-how business lover to Regional and Place leaders, with aim on helping them comprehend how to use technological know-how to supply superior excellent programmes for kids.
  • Efficient Oversight of Regional and Country Infrastructure together with telecommunications networks, Industry systems, IT Security and Knowledge Protection ensuring all Co’s are meeting the safety typical and fully compliant with all aspects of Information Defense.
  • Ensuring new Technologies 4 Progress and organization simplification Procedure Initiatives get the necessary approval and T4D Catalogue is held up to date.
  • Supporting the shipping of worldwide precedence initiatives in the location, in line with any agreed PMO options as properly as regional jobs which are authorised by RD and CIO
  • Know-how and Brand Advocate, together with talking at Technological know-how/NGO conferences.

Employees specifically reporting to this put up: 2 direct reviews and dotted line accountability for somewhere around 9+ place IT leaders.

Finances tasks: Direct budgetary obligations in the order of $300-400 K per annum, with a broader indirect affect in excess of state IT expend, believed at a even more $1000k p.a.

Once-a-year Gross Salary Stage : XOF 32000000 – XOF 37000000 (supply will be based on encounter/inner equity and money means).


  • To be certain IT throughout the area is delivered in a safe, safe and successful fashion.
  • Making sure all COs and ROs comply with the IT Controls as laid out in the Place Workplace Functioning Model. The place any risk is discovered, maintain the RD/CD to account for the shipping and delivery of the remediation system to agreed timelines.
  • Main a tiny regional IT staff to supply powerful oversight, assist and way to the regional & state business office IT employees.
  • Make certain Baby safeguarding, own security and safety and protection of sensitive electronic knowledge is foremost in all things to do.
  • Supporting Worldwide Head of IT Protection & Director of IT World-wide Operations to ensure effective Threat Management & Facts Security processes and adherence to IT guidelines and standards in the area
  • Potential-creating via coaching, coaching and mentoring the technological know-how employees within the regions to constantly enhance their individual and crew functionality, and remaining current on IT pointers, criteria, procedures and strategy.
  • Coordinating IT requirements during emergency operations in which demanded.
  • Functioning with each and every worldwide IT assistance domain chief (applications, user products, Enterprise and field systems) to produce unique regional and country service strategies and sourcing arrangements, which collectively aid deliver the general SCI IT Approach.
  • Adhering to world ‘service administration framework’, dependent on ITIL field criteria and instruments, with emphasis on effective incident, dilemma and adjust management throughout centre , regional and region IT staff
  • Retaining supplier management procedure for regional IT suppliers, performing with procurement to be certain alignment and adherence to SCI Know-how Bare minimum Demands.

Experience & Expertise


  • Sizeable practical experience of doing the job at regional IT leadership stage, preferably functioning with IT service and task delivery teams
  • Encounter of running regional IT team and suppliers
  • Substantial knowledge of employing IT company management procedures and tools, in accordance with recognized sector expectations these as ITIL.
  • knowledge of functioning in a rapid-paced setting with fast turnaround situations, while delivering to the best expectations
  • proof of possessing operated productively in a ‘matrix’ organisation, with world-wide, regional and nation based personnel
  • potential to resolve elaborate assistance troubles, with a harmony of pragmatism and rigour
  • determination to Save the Youngsters values


  • encounter of ‘field operations’ and the IT-linked troubles involved with performing in distant, inhospitable and insecure environments
  • potent being familiar with of/willingness to find out crucial developments in global and humanitarian enhancement and how technology can and is remaining utilised to aid these developments

Female CANDIDATES ARE STRONGLY Encouraged TO Implement.

How to use

Remember to adhere to this url to use: https://www.aplitrak.com/?adid=YS50YW1iYS4zNjQ1OS4xMjE4NUBzYXZldGhlY2hpbGRyZW5hby5hcGxpdHJhay5jb20